Diagnostics

Diagnostics can help the Session Buddy support team get a better idea of what’s going on when troubleshooting an issue.

To provide support with a diagnostics file, go to Session Buddy’s gear menu and select “Settings”. In the Settings dialog, select the “General” tab, then click the “Save diagnostics” button. This will download a diagnostics file to your downloads folder.

Attach the diagnostics file to a support email along with a detailed explanation of the trouble you’re experiencing.

If Session Buddy won’t open, use the saveDiagnostics() console command to download the file.